Conference   2007

Janine Douglas is currently the Manager, Planning and Performance at the Western Australian Department of Agriculture and Food. Prior to taking up this position two years ago, Janine was responsible for information and knowledge management across the Department. At present she is undertaking studies for a PhD in Information Science investigating information cultures within the Western Australian Public Sector and the impacts on achieving strategic outcomes.  

About Presentation (Abstract)

This paper examines the development of an information management strategy and how taking a much wider view of an organisation’s information management landscape is essential to avoid information fragmentation. 

The paper looks at the linkages between an Information Services Strategic Plan and an Information Management Strategy (IMS) and where a recordkeeping programme fits into this. Points covered include the steps involved in developing a strategy to meet business requirements and the key elements of such a strategy.   Also explored is how a robust Information Management Strategy will reduce risks, provide measurable returns and ensure an organisation is adaptive to changing circumstances. This includes how to conduct a benefits analysis to measure the return on an IMS. Real world examples will be provided where appropriate from the author’s own experience.

The paper also examines the key concepts of the Records Management Control Environment (RMCE) and the Knowledge Base Metric as key strategic information management tools.